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Library Education Homelessness

3 Common Mistakes in Working With Homeless Patrons

If you work regularly with homeless patrons, you've likely encountered uncomfortable situations where communication seems to fail despite your best ef...

Library Education The Future of Libraries Homelessness

What Your Homeless Patrons Can Do For You

The common mode, especially in large urban public libraries, is to speak of the challenges presented by our homeless patrons. They make other patrons ...

Library Education Webinars

Webinar: Who Benefits from Staff Training

Originally presented Nov. 17, 2016 One of the most urgent and consistent requests we hear from our customer libraries is for more effective and consis...

Library Marketing Library Education Webinars

Webinar: 15 Free Ways to Effectively Promote Your Library

Originally presented Oct. 14, 2016 For this webinar, we partnered with Kathleen O'Dell, the Community Relations Director at the Springfield Missouri P...

Library Education Homelessness Webinars

Webinar: Effective Responses to Homeless Issues

Originally presented September 8, 2016 The challenges surrounding homelessness can seem overwhelming The homeless people taking refuge in your library...

Library Education The Future of Libraries Homelessness

Homelessness Training with Ryan Dowd

Ryan Dowd

Library Marketing Library Education Webinars

Webinar: 5 Free (Or Very Cheap) Ideas For Beautiful Library Marketing

Originally presented August 17th, 2016. Most of us in the library world weren't trained to be marketers. We feel constrained by the limits of our expe...

Library Education The Future of Libraries Homelessness

How effective is your staff training for addressing homeless issues?

The issues surrounding homelessness present a poignant set of challenges and opportunities for public libraries. In the abstract, libraries have a cor...

Library Marketing

The Power of Beautiful - A Fresh Look at Library Marketing

I should start out by telling you that I'm not a graphic designer or an artist of any kind. I'm not a trained marketer either. I have an MA not an MBA...

Library Marketing Webinars

Webinar: Simplifying Library Marketing

Originally presented December 2015 This webinar focuses on some simple ways to drive up electronic resource utilization.