Originally presented May 12, 2021 Passive programming is so much more dynamic than the name might lead you to believe! It is a budget-friendly way to ...
Join Cordelia Anderson, APR, to learn about the traditional concept of the “marketing funnel” to look at the ways that libraries get, keep, and sometimes lose customers. Learn about the stages of the funnel, the ways that customers move through the funnel, and some of the “holes” that cause us to lose customers along the way. Discover strategies to close these holes and increase customer engagement for your library, making your marketing more effective.
Join Julie Ann Winkelstein for a brief overview of who is unhoused, the numerous ways community members experience homelessness, and insights into its impact on people’s lives, including daily trauma. Julie will share actions library staff can take, and provide specific examples of the various ways in which libraries are addressing the physical, emotional and practical needs of their unhoused community members.
Join Elaina Norlin, author of Six Step Guide to Library Worker Engagement, to learn how to identify common recruitment mistakes, create "leadership vision statements" that will provide focus and clarity to support long-term strategic planning, and how to align these vision statements with candidate interview questions.
Join Callan Bignoli and Lauren Stara for an exploration of service design – what it is and how it can make your library better by keeping users at the center of every decision. Digital, physical, and even philosophical: it’s all about service.
Join Deborah Hamilton to learn how to do a legal reference interview and what types of information you can provide; how to connect with legal service organizations in the community so you can make good referrals; and discuss possible ideas for legal programs that you can offer to your patrons.
Originally presented May 12, 2021 Passive programming is so much more dynamic than the name might lead you to believe! It is a budget-friendly way to ...
Over the last year, many libraries have seen an exponential increase in the number of online visitors they receive. Due to Covid restrictions and the ...
Originally presented April 21, 2021 Children are exposed to more news at earlier ages through parents and teachers, students and friends, and digital ...
Originally presented April 14, 2021 Members of the Correctional Workforce have long agreed that educational programs have a significant impact on reci...
Originally presented April 7, 2021 Responding to questions involving topics on mental health is challenging even for the most experienced librarian. E...
One of the earliest uses of Niche Academy at an academic library was a tutorial for student employees at Utah State University training them in safety...
Originally presented March 31, 2021 Transfer student populations continue to grow as part of the college and university landscape, but they may not ha...
Originally presented March 3, 2021 Social media can be an essential piece in your library’s communications toolkit, especially if your building is clo...
Originally presented February 17, 2021 Many libraries across the country now have an additional yet untraditional resource to provide patrons - a soci...
Originally presented February 10, 2021 Presenting can be daunting in a face-to-face setting - now imagine having the same expectations but in an onlin...
Originally presented February 3, 2021 ValChoice founder Dan Karr shows how patrons impacted by COVID can save money on their car insurance and find co...
Originally presented January 27, 2021 To meet patrons’ needs for quality local content, more and more libraries have stepped into the role of small pr...
Niche Academy helps libraries train staff more quickly and efficiently than ever before. Get access to thousands of videos and tutorials from a global...
Originally presented January 20, 2021 Having a marketing plan for eResources gives you space to reflect on your goals for eResource integration in you...
Originally presented December 9, 2020 Libraries are constantly being called to respond to change. Whether the change needs to be in the type of servic...
