Just on the free trial. All subscription plans include unlimited users and unlimited tutorials. You can add as many admins, supervisors, instructors, or learners as you need and build as much content as you like without worrying about per-user pricing.

• Market tutorials include professionally developed content from our in-house learning design team, along with high-quality tutorials shared by other Niche Academy subscribers. You can preview any tutorial before adding it to your Academy.

• Personalizing tutorials means you can add or remove sections from Market content—such as inserting local procedures or removing parts that don’t apply—but you cannot directly edit the existing text.

• Creating your own tutorials means building training from scratch using our built-in authoring tools.

Most organizations mix and match: they start with Market tutorials and personalize or create their own as needed.

Sometimes, you may want to share tutorials with a broader audience without requiring them to sign in to your academy.

No, there are no storage limits.

You can upgrade to any plan when you’re ready. If you don’t, your account will pause, but your content will be saved for at least 6 months. No credit card is required to start.

If you’re a library, start with your service population. If you’re a nonprofit, use your annual operating budget. Match your numbers to the ranges on the plans above. If you’re on the border between tiers, choose the one that matches your typical year, or contact us and we’ll help you decide.

Pricing is not based on features. Instead, it reflects the typical number of people each size is likely to train. Larger organizations usually serve a broader community and have more staff and volunteers.

Instead of charging per user, we include unlimited academies, users, and tutorials in every plan and price by organization size (service population or annual budget). That way, smaller organizations can afford the same core capabilities, and larger organizations pay in proportion to the scale at which they use the platform.

We price Niche Academy based on your organization’s size so that smaller teams aren’t paying the same as large systems. When you choose a plan, we’ll ask for your approximate service population (for libraries) or annual operating budget (for nonprofits), and we trust you to choose the tier that fits.

In some cases, we may confirm size using public information. If there’s ever a mismatch, we’ll talk it through with you and adjust if needed.

We also serve academic libraries, municipalities, and other public sector or mission-driven organizations. If your funding model or structure doesn’t match the service population or budget ranges above, contact us and we’ll recommend a pricing structure that fits your organization.

Yes. Annual subscriptions can be paid by invoice or purchase order. We’ll work with your finance or procurement team to provide any documentation they need.

Annual billing is the default for all plans and is the best fit for most libraries and nonprofits. If you prefer monthly billing by credit or debit card, it’s available for the Size 1-3 plans. Monthly pricing is slightly higher than the annual equivalent and is managed entirely by credit/debit card.

Yes. We offer a 3-year 10% discount and a 5-year 20% discount. Reach out to us to learn more.

If your service population or budget moves into a different band, you can adjust tiers at renewal. Your price is stable for the length of your current subscription term.

Nope. There are no long-term contracts or hidden fees. Cancel anytime. If you cancel your plan, your academy will remain active until the end of your billing cycle.

You can move up or down tiers at renewal, or earlier if your needs change significantly. Talk with our team, and we’ll help you pick the right level. If you cancel your plan, your academy will remain active until the end of your billing cycle.