Our Story

The idea for Niche Academy started with a question:

Why weren't more people using library e-resources?

That question had deep roots. Our Founder and CEO, Jeromy Wilson, was only four years old when his dad helped start Dynix, a company responsible for the software that replaced library card catalogs. Growing up, Jeromy tagged along to countless library events—and took a job at Dynix after college. A few years in, he began to notice that despite the growing availability of online resources, usage remained low.

Jeromy set out to solve this new problem for libraries in 2014. He ended up building a team to create a lightweight learning platform designed to help patrons understand how to use digital resources. This early version of Niche Academy made it easy for libraries to embed short tutorials directly into their websites—delivering support in the moment, right when it's needed.

As the platform gained traction, we listened closely to our customers, and it became clear that libraries also needed better ways to train staff and volunteers. In response, Niche Academy evolved.

Today, we continue to expand our tutorial library to cover staff development, compliance, and more. We also make regular improvements to our easy-to-use authoring tools and other platform features for creating, sharing, and tracking training. We serve more than 1,700 libraries, nonprofits, and other mission-driven organizations around the world. Their goals inspire our work.