Custom Label
Library Education

Webinar: Managing Difficult Conversations

In this free one-hour webinar, Hilda Weisburg helps you learn how to manage difficult conversations.

Webinar: Managing Difficult Conversations

Originally presented July 12, 2023

You can’t avoid difficult conversations. You have them with students, teachers, administrators, and occasionally parents. Sometimes you can anticipate them. More frequently, one erupts without warning. Your leadership and the relationships necessary for the success of the library program depend on how well you handle these stressful occurrences.

In every such situation, power is in play on both sides. Hilda Weisburg shares what these powers are, which ones you have, and the best ones to use when dealing with difficult conversations. 

Click below to experience this webinar as a tutorial. When you continue past the introduction to the webinar, you'll be prompted to log in. We require login to view the whole tutorial so we can provide certificates of completion for your records and for professional development credit. No purchase is required and you can create a Niche Academy account if you don't already have one. The certificate will be available for download when you have completed all sections of the tutorial.  


Click the link below to download additional resources:

Managing Difficult Conversations Slides
Managing Difficult Conversations Chat Transcript
Managing Difficult Conversations Audio Transcript

Get notified of new articles and webinars

Subscribe to our blog and never miss learning and development content that can help you tackle today's most important challenges.

Similar posts