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Return on Investment (ROI): Beyond What Your Library is Worth

A librarian talks to two patrons. In the talk bubble between them there is a dollar sign surrounded by a book, computer, spreadsheet, and sock puppet.
About the webinar

Calculate and communicate ROI for a fuller picture of your library.

Al Hayden discusses how to calculate and communicate return on investment to create a fuller picture of your library.   

A library should never be looked at solely in terms of numbers, but adding numbers to your library’s narrative can deepen understanding of your library’s value to its community. Because libraries receive taxpayer dollars to provide services to their communities, comparing the value of those services to the taxpayer investment can be a powerful tool in telling your library’s story. Broadcasting your library’s return on investment can help budget decision-makers understand how far a library can stretch a taxpayer dollar and demonstrate that their library is a worthy investment in their community.

In this webinar, Al Hayden, Library Advisory Specialist with the Massachusetts Board of Library Commissioners, will discuss a library’s return on investment (ROI): how to calculate it, how to communicate it, and how to combine it with other library data to create a fuller, richer picture of your library.

Library administrators and library advocates will come away with an additional tool in their data toolkit and resources that can enrich your library’s narrative. Nonprofits, such as Friends of Libraries and 501(c)3 Trustees Boards, can also use this information to communicate to their stakeholders and donors the impact of their donations.

Join us on Wednesday, July 15, 2026
at 2:00 pm US Eastern, 11:00 am US Pacific
Fill out the form to register for the webinar

A librarian talks to two patrons. In the talk bubble between them there is a dollar sign surrounded by a book, computer, spreadsheet, and sock puppet.
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Bio

About Al

Al Hayden (she/her) has been a policy nerd for 2 decades across several careers. She's spent the last decade working in libraries, combining her passions for data, policy, the mission of public libraries, and the power of the communities they bring together. Al has held several managerial and administrative positions in libraries and is currently the Library Advisory Specialist for the Massachusetts Board of Library Commissioners. Her job is to advise Directors, Friends, Foundations, and Trustees in public libraries throughout the Commonwealth on best practices and solid policies, as well as how to mine useful data that demonstrates how their libraries are uniquely essential to their communities.

 

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Join us

Learn to calculate and communicate return on investment to create a fuller picture of your library.