A comprehensive learning platform built for the public sector

A content creation tool, content library, and LMS wrapped in one, our team helps you reduce the time and cost of delivering the training & learning outcomes your community needs.

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Niche Academy is used every day in 1000+ public, educational, non-profit, and for-profit organizations

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Why we're different

The Marketplace

We save you time & stress! Simply drag and drop from our resource library & training catalog of over 3,500 content pieces (created by our in-house learning design team and thousands of master educators worldwide!) 

Tutorials at the point of need

Easily embed widgets onto your web properties to deliver targeted, easy-to-understand content to your learners so you can protect your time, give your learners more control, and make your interfaces easier to understand.

Intuitive learning experience 

We prioritized ease of use for the learner AND administrator. Learners simply press play and receive access to purposeful training. As for the administrator - creating a course, customizing one from our marketplace, or accessing learner reports is as easy as writing an email.

Human-based support team

When you need help, whether it’s through phone or email, you’ll get a human response, guaranteed.



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The Process That Makes the Difference

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Old Way

It's human nature to focus on our circumstances. The trouble is, our circumstances are often outside of our control.

New Way

Focusing on training and a healthy organizational culture increases the net intelligence available to tackle any problem.

In a healthy and empowering environment people mitigate problems and create unexpected solutions.

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Old Way

Training sessions tend to be long. Knowledge retention and application drop off after the first 10 min.

New Way

Training sessions use active engagement and usually last 5-10 minutes. Retention and application are high.

Learners are more willing to engage in microlearning sessions. Topics are more focused and learning outcomes are better.

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Old Way

Training is disconnected from the learner's immediate needs or interests.

New Way

Training is easy to access at a time and a location that helps a learner solve an immediate problem. It's often embedded in a web page and accessible with a single click. It's organized and searchable for a quick self-service experience.

Point-of need training is the most efficient way to lift skills within the flow of regular work and life. 

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Old Way

Training doesn't happen very often. It requires extensive coordination and large chunks of time away from regular work and responsibilities.

New Way

Short training sessions are a regular expectation. Training outcomes are measured, participants get credit, and the timing is adapted to each learner's schedule.

10 minute daily training sessions produce better results than long training sessions once a year.

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Case Studies

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Niche Academy Helps You...

checkEmpower your people to find unexpected solutions

 

checkReduce workload for your managers

 

checkMake training short and sweet

 

checkDeliver training within the regular flow of work

 

checkMake training continuous instead of rare

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How It Works

Focusing on people over circumstances

Niche Academy makes it easy to assign the right training to the right learners. Tutorial categories and learner teams simplify assignment in larger organizations. Empower your people and then let them lead.

Training with microlearning

Niche Academy includes a powerful tool for calculating the amount of time it will take learners to complete your training. Keeping lessons under 10 min and letting people know how long each training segment will take helps them budget regular small chunks of training time. Interactive elements like response prompts, quizzes, and activities drive engagement by making your training more interactive.

Training at the point of need

"Widgets" are code snippets that let you add tutorials to any website or intranet.  The widget can look like an image, a button, an icon, whatever you need. Clicking the widget opens a clean and satisfying learner experience without ever leaving the page. LTI integration also lets you add Niche Academy tutorials to existing learning management systems.

Make training routine

Due dates based on a calendar date or time from an enrollment date help keep people on track with training as part of their regular workflow. 10 min a day gets better results than a three hour session once a year. Easy tutorial creation lets you regularly create as-needed training sessions throughout the year.

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Our Guarantee: If you use Niche Academy to offer online training to your community we guarantee positive results. If you’re not completely satisfied with your results in the first year, we’ll credit you a full year’s subscription.

Questions?

Q: Are accessibility features available?

A: Yes. Niche Academy is compliant with the WCAG 2.1 standard at the AA level. This is something we work hard to maintain as we continuously update the platform. If you spot anything that’s slipped through our testing, please let us know. A thorough enumeration of our compliance level is available in the Niche Academy Accessibility Conformance Report.

 

Q: Are we limited to a certain number of training and support hours?

A: No. A Niche Academy subscription includes unlimited professional support. See the answer above on what’s included in the price.

 

Q: Are there limits on the number of users?

A: No. One of the essential advantages of our cloud-based architecture is the ability to add resources (more memory, more processors, faster processors, more storage...) should the demand on our servers ever require it. We have active alarms in place to alert us if we ever begin to approach our usage thresholds. We keep our readily available resources comfortably above our observed usage patterns. In the early days of the COVID-19 pandemic, for example, we saw an eightfold increase in usage within a matter of days without any degradation in the responsiveness of our service.

Q: What maintenance & support is included with a Niche Academy subscription?

A: Niche Academy provides live technical support during business hours. There is no additional charge levied for Niche Academy support and there are no support tiers. Small customers get the same thoughtful attention as everyone else.  

All aspects of initial onboarding are included in the Niche Academy support offering including:

  • The creation of customer academies and initial population of appropriate tutorials from the Niche Academy marketplace.
  • Basic configuration of tutorials within each customer academy including invitation of learners, the addition of custom links, and showing or hiding available tutorial elements appropriately for the intended audience.
  • The implementation of LTI integration with your campus LMS
  • Live training calls with all customer staff that need to learn how to use Niche Academy.

 

Q: What’s the process for reaching Niche Academy support?

A: Niche Academy support specialists can be reached by phone, by email, or through questions submitted within the platform itself. In addition to the live support, Niche Academy provides a searchable knowledge base and a collection of self-paced help tutorials covering basic administrative tasks and the process for tutorial creation.

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Join the National Initiative

activating leadership among the public sector

The You Make the Difference Initiative is a multi-partner initiative led by social innovator, Ian Hill, that seeks to inspire, equip and activate public sector leaders across the nation to help them achieve success in these unprecedented times.

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