Niche Academy is used every day in over 1600 mission-driven organizations.
You want your customers to know how to use the resources and services you offer.
You want your staff to feel confident delivering for your customers.
You want to reduce distracting workplace drama and avoid legal risk.
You don't have a lot of time to spend creating training or learning an authoring tool...
Niche Academy has a solution for you.
Empower your people to find unexpected solutions
Reduce workload for your managers
Make training short and sweet
Deliver training within the regular flow of work
Make training continuous instead of rare
Niche Academy makes it easy to assign the right training to the right learners. Tutorial categories and learner teams simplify assignment in larger organizations. Empower your people and then let them lead.
Niche Academy includes a powerful tool for calculating the amount of time it will take learners to complete your training. Keeping lessons under 10 min and letting people know how long each training segment will take helps them budget regular small chunks of training time. Interactive elements like response prompts, quizzes, and activities drive engagement by making your training more interactive.
"Widgets" are code snippets that let you add tutorials to any website or intranet. The widget can look like an image, a button, an icon, whatever you need. Clicking the widget opens a clean and satisfying learner experience without ever leaving the page. LTI integration also lets you add Niche Academy tutorials to existing learning management systems.
Due dates based on a calendar date or time from an enrollment date help keep people on track with training as part of their regular workflow. 10 min a day gets better results than a three hour session once a year. Easy tutorial creation lets you regularly create as-needed training sessions throughout the year.
Our Guarantee: If you use Niche Academy to offer online training to your community we guarantee positive results. If you’re not completely satisfied with your results in the first year, we’ll credit you a full year’s subscription.
Q: Are accessibility features available?
A: Yes. Niche Academy is compliant with the WCAG 2.1 standard at the AA level. This is something we work hard to maintain as we continuously update the platform. If you spot anything that’s slipped through our testing, please let us know. A thorough enumeration of our compliance level is available in the Niche Academy Accessibility Conformance Report.
Q: Are we limited to a certain number of training and support hours?
A: No. A Niche Academy subscription includes unlimited professional support. See the answer above on what’s included in the price.
Q: Are there limits on the number of users?
A: No. One of the essential advantages of our cloud-based architecture is the ability to add resources (more memory, more processors, faster processors, more storage...) should the demand on our servers ever require it. We have active alarms in place to alert us if we ever begin to approach our usage thresholds. We keep our readily available resources comfortably above our observed usage patterns. In the early days of the COVID-19 pandemic, for example, we saw an eightfold increase in usage within a matter of days without any degradation in the responsiveness of our service.
Q: What maintenance & support is included with a Niche Academy subscription?
A: Niche Academy provides live technical support during business hours. There is no additional charge levied for Niche Academy support and there are no support tiers. Small customers get the same thoughtful attention as everyone else.
All aspects of initial onboarding are included in the Niche Academy support offering including:
Q: What’s the process for reaching Niche Academy support?
A: Niche Academy support specialists can be reached by phone, by email, or through questions submitted within the platform itself. In addition to the live support, Niche Academy provides a searchable knowledge base and a collection of self-paced help tutorials covering basic administrative tasks and the process for tutorial creation.