Serve Your Community While Reducing Risk

With Niche Academy, the Learning System Made for Municipalities

Reduce staff attrition and liability, increase recruitment, prove cost efficiency, and provide timely training with Niche Academy’s learning solution that goes beyond tutorials. Align with your municipality and achieve your stability and security goals at a city, organizational, and individual level.

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Trusted by 1700+ Organizations


Facing These Challenges?
Here’s How Niche Academy Can Help 

flash Staff Attrition

With unemployment at historic lows, and an increase in job opportunities, retention has become harder than ever.

Create a healthy and inviting workplace culture that fosters staff happiness and retention with training on leadership development and equitable workplace practices.

flash Budget Cuts & Constraints

You want to prove to city executives that you’re running a tight, cost-effective ship, but you need a better way to measure outcomes.

Prove compliance, due diligence, and impact with customizable reports that measure learning outcomes and knowledge retention.

flash Safety Risks

Municipal programs present risks associated with harm to staff or community members, especially children, and it’s hard to take effective preventative action against those dangers.

Offer practical, customizable training in physical safety, working with children, and other high-profile risk sources, such as sexual harassment and discrimination.

flash Recruiting Obstacles

Efficiently finding and onboarding new staff who will contribute to the community, deliver exceptional customer service, and adeptly manage programs can feel impossible.

Provide workplace training to promote a healthy, resilient and inclusive environment where your existing staff become your best recruiters.

Go Beyond Training That’s “Good Enough”  

Create a cost-effective workplace with minimal risk and maximum staff happiness using Niche Academy’s high-impact, expertly crafted training that makes it easy to measure learning outcomes and track conceptual gains for each department 

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Impactful Training That Aligns with Your Goals 

Impactful Training-Custom Tutorials

Address Local Needs with Custom Tutorials

Satisfy and serve your community safely and efficiently by easily creating safety training specific to your location and regulations, and quickly share tutorials anywhere with widgets, links, and LTI integration. 

Impactful Training-Tutorials Designed by Experts

Engage Learners with Tutorials Designed by Experts 

Access expertly crafted, engaging tutorials on essential topics, including anti-discrimination, DEI, sexual harassment, safety, and soft skills, to reduce common sources of risk and poor customer service. 

Impactful Training-Customizable Reports

Prove the Value of Your Work with Customizable Reports 

Prove compliance to elected officials and city managers, show due diligence from an organizational perspective, and demonstrate learning outcomes on a departmental level with clear, visual reports. 

Impactful Training-Learning Elements

Showcase Mastery with Interactive Learning Elements 

Measure learning outcomes like concept and skills mastery with interactive training elements like response prompts, activities, quizzes, and knowledge checks. 

Get Started in 3 Steps!


Set up a free trial of the Niche Academy platform.


Pick the training that’s best for you and customize it as you choose.


Let Niche Academy go to work for you, building staff confidence and improving customer outcomes.


I'm happy with it. It's hard to make it any easier than to put all the information right in front of every coach and every parent in our sports programs. 


Adam Siebert, Parks Supervisor, City of Norwalk

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It's been great to have this platform to provide our customers with the information they need and still keep everybody safe. It gives us the freedom to push out whatever we need. 


Brandy Mason, Recreation Coordinator, City of Twin Falls Idaho 

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Try Niche Academy
For Yourself 

Start a free 30-day trial to access a full-featured academy, including the tutorial marketplace, custom tutorial creation, and more. You'll be able to invite colleagues to review the academy and play around with our high-impact interface and see how it can work for you.
No payment necessary
Try Niche Academy for Yourself

Achieve Stability & Security for Your Staff & Community  

Fill out the form to book your free demo and learn how to effectively promote a healthy, inclusive workplace to serve your community. 


Are accessibility features available?

Yes. Niche Academy is compliant with the WCAG 2.1 standard at the AA level. This is something we work hard to maintain as we continuously update the platform. If you spot anything that’s slipped through our testing, please let us know. A thorough enumeration of our compliance level is available in the Niche Academy Accessibility Conformance Report.

Are we limited to a certain number of training and support hours?

No. A Niche Academy subscription includes unlimited professional support. See the answer above on what’s included in the price.

Are there limits on the number of users?

No. One of the essential advantages of our cloud-based architecture is the ability to add resources (more memory, more processors, faster processors, more storage...) should the demand on our servers ever require it. We have active alarms in place to alert us if we ever begin to approach our usage thresholds.

We keep our readily available resources comfortably above our observed usage patterns. In the early days of the COVID-19 pandemic, for example, we saw an eightfold increase in usage within a matter of days without any degradation in the responsiveness of our service.

What maintenance & support is included with a Niche Academy subscription?

Niche Academy provides live technical support during business hours. There is no additional charge levied for Niche Academy support and there are no support tiers. Small customers get the same thoughtful attention as everyone else.  

All aspects of initial onboarding are included in the Niche Academy support offering including:

  • The creation of customer academies and initial population of appropriate tutorials from the Niche Academy marketplace.
  • Basic configuration of tutorials within each customer academy including invitation of learners, the addition of custom links, and showing or hiding available tutorial elements appropriately for the intended audience.
  • The implementation of LTI integration with your campus LMS
  • Live training calls with all customer staff that need to learn how to use Niche Academy.

What’s the process for reaching Niche Academy support?

Niche Academy support specialists can be reached by phone, by email, or through questions submitted within the platform itself. In addition to the live support, Niche Academy provides a searchable knowledge base and a collection of self-paced help tutorials covering basic administrative tasks and the process for tutorial creation.


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