Essential Training for Public and Education Sectors

From DEI and professional development to database instruction, Niche Academy’s tutorial marketplace gives you the expertly crafted, high-impact tutorials you need to serve patrons better, build a healthier work culture, and make an impact with training.  

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Trusted by 1700+ Organizations 

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Empower Your Organization With Impactful Training

flash-1 Less Than 1 hour

That’s how long it takes to set up your own online learning academy, choose the training you want, and start inviting learners.

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Access hundreds of industry-specific tutorials for organization success covering leadership, customer service, sexual harassment, DEI, online risk, and physical safety.

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On average, organizations that use Niche Academy realize 32 additional learning sessions for every learner, every year. What will you do with that much new learning?

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The Niche Academy Learning Design team has 42 years of accredited education and draws from over 65 years of real-world experience.

The Right Tutorials for Your Mission-Driven Organization 

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Public Libraries

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Delight Patrons & Empower Staff

Increase e-Resource usage, prepare for library challenges, and serve your community with tutorials like:  

  • Curating diverse collections 
  • Preparing for and responding to book challenges 
  • Online e-Resource training for patrons 
  • And thousands more 
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Academic Libraries

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Measure Librarian Impact & Connect with Students 

Gather data on the learning outcomes of your library instruction and equip students with tools they need to succeed. Tutorial collections include: 

  • Information literacy and critical thinking skills  
  • Up-to-date scholarly database introductions 
  • Professional development for library staff (including student workers) 
  • And thousands more 
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Municipalities

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Enhance Safety & Build a Respectful Workplace

Build a resilient organization and improve community outcomes with training on topics like: 

  • Customer service  
  • Understanding implicit bias 
  • Safety training  
  • Sports program training for volunteers 
  • And thousands more 
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Direct Care Providers

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Reduce Risk & Improve Care Outcomes

Deliver high-quality care at a sustainable cost by increasing confidence and mitigating risk with tutorials like: 

  • Regulatory compliance (HIPAA, ADA, etc.) 
  • Recognizing and preventing abuse 
  • Client-specific trainings 
  • And thousands more 
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Other Industries

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Do You Work Somewhere Else? 

Do you work at a different mission-driven organization? Get in touch to see how Niche Academy can help you find the training you need. 

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Delight Patrons & Empower Staff

Increase e-Resource usage, prepare for library challenges, and serve your community with tutorials like:  

  • Curating diverse collections 
  • Preparing for and responding to book challenges 
  • Online e-Resource training for patrons 
  • And thousands more 
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Measure Librarian Impact & Connect with Students 

Gather data on the learning outcomes of your library instruction and equip students with tools they need to succeed. Tutorial collections include: 

  • Information literacy and critical thinking skills  
  • Up-to-date scholarly database introductions 
  • Professional development for library staff (including student workers) 
  • And thousands more 
tutorial-marketplace-for-municipalities

Enhance Safety & Build a Respectful Workplace

Build a resilient organization and improve community outcomes with training on topics like: 

  • Customer service  
  • Understanding implicit bias 
  • Safety training  
  • Sports program training for volunteers 
  • And thousands more 
tutorial-marketplace-for-direct-care

Reduce Risk & Improve Care Outcomes

Deliver high-quality care at a sustainable cost by increasing confidence and mitigating risk with tutorials like: 

  • Regulatory compliance (HIPAA, ADA, etc.) 
  • Recognizing and preventing abuse 
  • Client-specific trainings 
  • And thousands more 
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Do You Work Somewhere Else? 

Do you work at a different mission-driven organization? Get in touch to see how Niche Academy can help you find the training you need. 

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Tutorials Covering Essential Topics

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Respectful Workplaces & Diversity, Equity and Inclusion (DEI) 

Foster a positive workplace and fairly represent your community by prioritizing a full range of perspectives and learning the importance of diverse collections and employees. 

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Customer Service 

Discover the most successful strategies and methodology for outstanding customer service in any mission-driven organization with tutorials on interacting and resolving issues with patrons, consumers, and program attendees.  

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Leadership Development 

Lead others confidently by learning practical skills and the growth mindset needed to effectively guide and overcome the challenges unique to your organization. 

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Recognizing, Responding to, and Preventing Sexual Harassment

Learn how to recognize sexual harassment, identify its effects, respond to harassing behavior, and check behavior to avoid sexually harassing others in the marketplace’s various tutorials. 

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Online Security 

Protect your organization from growing online threats by enforcing smart habits and preparing your organization for threats and challenges. 

Get Started in 3 Steps!

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Set up a free trial of the Niche Academy platform.

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Pick the training that’s best for you and customize it as you choose.

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Let Niche Academy go to work for you, building staff confidence and improving outcomes.

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Niche Academy is a powerful tool for creating training tools for staff and tutorials for the public. I would recommend it to anyone looking for a new instruction platform where they can both access tutorials and create their own content.

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Jolanda Durbin, Librarian, Eagle Valley Library District

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The training is excellent. It covers all needs for library instruction. Very comprehensive in its offerings.

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Lisa Hulett, Wallace State Community College

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    Get The Training You Need, When You Need It 

    Fill out the form to book your free demo and discover how the tutorial marketplace can help you achieve organization-wide goals. 
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    FAQ

    Are accessibility features available?

    Yes. Niche Academy is compliant with the WCAG 2.1 standard at the AA level. This is something we work hard to maintain as we continuously update the platform. If you spot anything that’s slipped through our testing, please let us know. A thorough enumeration of our compliance level is available in the Niche Academy Accessibility Conformance Report or VPAT. You can download that report by clicking here.

    Some content we want to make publicly available, and some needs to be internal. What are the access control options for learners?

    We have 3 basic access levels for securing content hosted on the platform: 

    1. Free: Tutorials designated as free are available without restriction to anyone who accesses them. We don't track any information about individual learners for free tutorials, just the number of views. 
    2. Enrollment Required: Tutorials designated as "enrollment required" are freely available but require learners to log in before accessing them. This allows administrators to track learner progress. 
    3. Private: Only learners who have been invited will be allowed to access any part of the tutorial past the introduction. 

    Administrators can also choose not to show a tutorial on the main academy page if they want to limit the visibility of a tutorial. 

    The "Private" designation can also be set at the academy level, rendering all tutorials within the academy effectively private. 

    How do I upload my own content to Niche Academy?

    To present your own content within Niche Academy, use the following process: 

    1. Create a new tutorial within one of your own academies. 
    2. Upload your content within that new tutorial. Niche Academy supports a wide range of content formats including video, audio, text-based, and images. 
    3. Invite learners to take your new training. 

    The following tutorial provides a bit more detail on this process: Creating a Tutorial. 

    Recent Blogs and Webinars 

    From our community to yours! Check out blogs & webinars crafted by leaders and experts in mission-driven organizations.