We do this with tutorials that tell people about library resources and help people learn how to use them. We also help library staff become more confident and effective. Library staff are the most powerful drivers of customer experiences.
Niche Academy provides tutorials and online learning tools specifically for the needs of public libraries including:
Niche Academy's online training solution for academic libraries includes:
Many libraries have similar training needs. Why start with a blank slate when you can customize a tutorial someone else has begun for you?
Creating new training in Niche Academy is as easy as typing. Add pictures or videos to make it more interesting, but always keep it simple.
Tutorials created by Niche Academy include closed captioning. When you create your own videos, you can also upload your own captions.