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Empowering Library Staff and Customers: Building A Culture of Teamwork and Trust

A diverse group of library workers sitting at a table and smiling at the camera.
About the webinar

Empower staff and strengthen community engagemet.

Christine Feldmann and Catherine Hollerbach share how libraries can cultivate a strong, inclusive workplace that empowers staff and strengthens community. 

Join Christine Feldmann and Catherine Hollerbach for a conversation about how libraries can cultivate a strong, inclusive workplace culture that empowers staff and strengthens community engagement.

In response to rising social isolation and rapid technological change, libraries must prioritize trust, adaptability, and collaboration. By fostering compassionate leadership, embracing innovation, and forming strategic partnerships, libraries can remain vital community hubs. 

The webinar will present actionable strategies to build trust internally and externally, support neurodiverse and LGBTQIA customers and staff, navigate workplace unions, and lead cultural transformation with patience and purpose.

If you're interested but can't attend the webinar, go ahead and register. We'll send a recording after the live event.

 

Join us on Wednesday, May 13 , 2026
at 2:00 pm US Eastern, 11:00 am US Pacific
Fill out the form to register for the webinar

A diverse group of library workers sitting at a table and smiling at the camera.
Can't make it to the live webinar? No problem

Register to receive the recording

If you're interested but not able to attend the live webinar, go ahead and register. We'll send a recording to all registrants after the event.

Bio

About Christine & Catherine

Catherine Hollerbach, Chief Operating Officer, Anne Arundel County Public Library, Bachelor's degree in Journalism and master's degree in Library Science, University of Maryland, College Park. Graduate of the Maryland Library Leadership Institute, Citizens for Maryland Libraries Outstanding Employee Award. Presenter for Public Library Association, Maryland Library Association, Texas Library Association. Contributing author for Publiclibrariesonline.org blog.   

Christine Feldmann, Director of Marketing and Communications, Anne Arundel County Public Library. Positions of increasing responsibilities for various Maryland elected officials including Governor William Donald Schaefer and Comptroller Peter Franchot. Bachelor's degree in journalism and master's degree in public policy, University of Maryland, College Park. Presenter for American Library Association, Public Library Association, Maryland Library Association, Texas Library Association. 

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Join us

Learn how to cultivate a strong, inclusive workplace that empowers staff and strengthens community.