Webinar: Mastering Difficult Conversations

In this free webinar, Chris Wong shares skills and techniques for having difficult conversations to foster collaboration, not fighting.

Webinar: Mastering Difficult Conversations

Originally presented September 23, 2026

Difficult conversations are inevitable, but that doesn't mean we should avoid them. 

A study from Bravely found that 70% of employees are actively avoiding difficult conversations. Whether you avoid difficult conversations to keep the peace, freeze up when trying to negotiate with others, or feel bad when you’re responsible for giving bad news, the anxiety and fear you feel are more common than you think. And while there is no shortage of workshops and webinars that talk about communication skills, true confidence in hard conversations comes from both mastering ourselves as well as mastering the art of facilitating the conversation.  

Join Chris Wong to learn skills to go into conversations feeling prepared, as well as proven communication techniques to create an environment of collaboration, rather than fighting.

 

Click the video below to access the recording, slides, and transcripts.

You do not need to start a free trial to watch the webinar.

When you continue past the introduction to the webinar, you'll be prompted to log in. We require login to view the whole tutorial so we can provide certificates of completion for your records and for professional development credit. No purchase is required and you can create a Niche Academy learner account within the tutorial sign-in window if you don't already have one. The certificate will be available for download when you have completed all sections of the tutorial.  

Niche Academy Webinar - Mastering Difficult Conversations

 

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