Webinar: Thriving Amidst Bureaucratic Distress: Tools to Help Everyone Involved

Originally presented February 4, 2026

Some processes are often inherently distressing for anyone.

How do you decide your options when you think you may have experienced misconduct and bullying, and what are the considerations in seeking support or moving forward?  What are some of the barriers to seeking disability accommodations, and what are conflict resolution tools that can help you navigate the self-stigma, logistical hurdles, and possible backlashes?  When there is an internal or external investigation, what does that mean, and how should you prepare, whether you are the complainant, respondent, or some other kind of witness or stakeholder? 

During performance reviews, how can you be sure you are advocating for yourself and protecting yourself from inappropriate or harmful misuses of the process? If there is a policy change at your organization, what can you do if there are mistakes or problems in the implementation? And what should the people overseeing all of these processes be doing to ensure they are trauma-informed, procedurally fair, and effective?

In this program, mediator Dan Bersetin will share a framework for managing the general distress, tough topics, and obstructions that can occur for all parties involved in bureaucratic processes. You will also receive free access to tools and extra resources to help in the above situations.

Click the video below to access the recording, slides, and transcripts.

When you continue past the introduction to the webinar, you'll be prompted to log in. We require login to view the whole tutorial so we can provide certificates of completion for your records and for professional development credit. No purchase is required and you can create a Niche Academy account if you don't already have one. The certificate will be available for download when you have completed all sections of the tutorial.  

Enjoyed this webinar? Check out our upcoming webinars for more learning opportunities.