Jaci Wilkinson

Jaci Wilkinson is an Assistant Professor and the Head of Discovery and User Experience at Indiana University Bloomington Libraries. She manages user research for IU Bloomington Libraries and her department is product owner of a wide ecosystem of platforms including Springshare, library blogs, the library website, and more. Jaci’s research interests are in website management, measuring the impact of user experience, service design, and equity in professional development.