Originally presented October 24th, 2017

Wistia video thumbnail - Making Training Stick Webinar

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Documents to download from the webinar:

Making Employee Training Stick Webinar Documents

Making Employee Training Stick Webinar Documents (without PPT slides)

Now Available: The free webinar Tutorial (Niche Academy customers, you can add it to your staff training Academy - if you don't remember how, we can help)

Organizations invest a lot of time and money each year training their employees, but are they truly getting the best return on their investment? As a supervisor, one of your key responsibilities is to develop your staff, including identifying the need and sending them to training programs.

In this interactive and informative webinar, Terry, Andrew and Brenda will introduce supervisors to “transfer of training” in order to help them understand various tools and strategies to support their staff in using more of their learning on the job. They’ll also explain the critical differences that supervisors make in the success and/or failure of employee training in any organization.      

At the end of this program, participants will be able to: 

  1. Describe the role supervisor’s play in helping staff transfer learning from training to the job
  2. Identify practical tools and strategies that they can start using immediately to help their staff transfer learning from training to the job
  3. Overcome possible barriers to using transfer of training

This program will help organizations get more out of the trainings they send their staff to, rather than simply sending their staff to more trainings.


About Andrew Sanderbeck

Andrew Sanderbeck is a recognized expert presenter, coach and consultant for libraries and library organizations on customer service, and management and leadership. He has presented at ALA, PLA and at many state and regional library conferences, as well as international conferences in the United Arab Emirates and many European Countries.  Andrew is the founder of PCI Webinars, a webinar company that produces 100 programs each year for library organizations. He is the author of the books “The Power of Asking for What You Want” and “The ABCs of Positive Living”.

About Terry McQuown

Terry McQuown is the Staff Development Coordinator for a large, award-winning library system in Washington State. He received a BA in classical civilization from the University of California, Los Angeles; an MA in Archaeological Studies from Yale University; a JD from Vanderbilt University; and an MLIS from Kent State University.

About Brenda Hough

Brenda Hough has been a librarian for 20 years. She has delivered training and instruction for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Infopeople, the Association of Specialized and Cooperative Library Agencies, Emporia State University, the Northeast Kansas Library System, UIUC's Certified Public Library Administrator program, and more. She draws on her experiences helping to create and implement innovative initiatives on the local, regional, state, and national levels. She has conducted planning sessions and facilitated focus groups, and has been the project manager and team member for numerous library innovations from idea to implementation.

About Infopeople 

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Infopeople provides quality continuing education opportunities to library staff that are tailored to library needs and developed by experienced library professionals. As grant project of the Califa Group, it is supported in part by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. 

About Niche Academy


Niche Academy provides online learning and resource-promotion software that helps libraries increase their online resource utilization, improve patron satisfaction, and reduce the cost of staff training. The software includes a large collection of ready-to-use tutorials for common library e-resources and for common staff training needs.

Presented by

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Andrew Sanderbeck, Founder, PCI Webinars

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Terry McQuown, Staff Development Coordinator, King County Library System


Brenda Hough, Trainer, Infopeople