Webinar: Is Reference Dead?: Practical Considerations for Evaluating and Improving your Reference Services
In this free one-hour webinar, Christina Holm and Sarah Kantor discuss how staffing models may predict of a decline in reference questions.
In this free one hour webinar, Robin Miller and Kate Hinnant will cover planning and testing surveys, distribution, and how to take action on your results.
In this free one-hour webinar, Christina Holm and Sarah Kantor discuss how staffing models may predict of a decline in reference questions.
In this free one-hour webinar, Deborah Hamilton focuses on how to handle legal questions from patrons.
In this free one-hour webinar, Denise Agosto discusses how library staff can help teach users how to decide if information is reliable and accurate.