Staff Training: Effective Library Responses to Homelessness


The challenges surrounding homelessness can seem overwhelming

The homeless people taking refuge in your library have intractable problems, maybe mental illness, maybe an addiction... Homelessness itself has deep societal causes ranging from affordable housing to income disparity... What can a library possibly do, right?

Actually, a lot.

This webinar, given live on Thurs Sep 8, offers two compelling perspectives on this topic.

Jared Oates, Niche Academy COO, showed how the most effective libraries are acting as a powerful catalyst within their own communities to implement practical and locally relevant solutions.

The free tutorial referenced by Jared is available HERE.

Ryan Dowd has been working with the homeless for decades and is currently the Executive Director of the second largest homeless shelter in Illinois. Ryan presented actionable advice on dealing with problems that arise every day in the library.

The complete training referenced by Ryan is available HERE.


What does Niche Academy do?