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Originally presented September 15, 2021

Being a successful librarian means more than knowing how to catalog, read a MARC record, or find resources for a student writing a paper. It means having soft skills that fill in gaps when theory and technical knowledge don’t answer patron questions or tell you how to be a team player.

Soft skills often speak to personality or character or the way a person works – things that are not necessarily definable or even measurable. In reviewing job postings, the soft skills librarians should have cover the ability to be a team player, collaborate, adapt to change. Librarians need to have interpersonal and communication skills, be organized and courteous. 

But, what does it mean to be collegial, creative, or detail-oriented? Most importantly, are they skills that can be taught? The answer is unequivocally yes, but the key is being aware of them first so you can learn how to master them.

In this webinar, Melissa Lockaby addresses some of the knowledge, skills, and abilities that aren’t covered in a classroom, why they are important, and how they can make you a better librarian.

Click below to experience this webinar as a tutorial. When you continue past the introduction to the webinar, you'll be prompted to log in. We require login to view the whole tutorial so we can provide certificates of completion for your records and for professional development credit. No purchase is required and you can create a Niche Academy account if you don't already have one. The certificate will be available for download when you have completed all sections of the tutorial.  


Click the link below to download the presentation slides:
Soft Skills Slides

Click the link below to download additional resources:
Soft Skills Reading List


Melissa Lockaby

Never crossing her mind that a career in libraries was a possibility, Melissa Lockaby originally received a Bachelor’s in Psychology and Master’s in Public Administration. After spending 10+ years in Human Resources and HR Information Systems, she got tired of providing employment statistics and went back to school for her MS in Library and Information Science after a friend mentioned that a career in libraries would be a natural fit given her love of reading and learning. Working as a Reference Librarian in a public library and currently a Collection Management Librarian at the University of North Georgia, Melissa feels she has finally found what she wants to do when she grows up. She’s also been able to combine what she learned in HR with librarianship to support new graduates or librarians looking for new positions or interested in growing in their current roles.

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