Learning Management Blogs & Webinars - Niche Academy

Webinar: Empowering Library Staff and Customers: Building A Culture of Teamwork and Trust

Written by Julie Edwards | May 14, 2026 2:46:57 PM

Originally presented May 13, 2026

Join Christine Feldmann and Catherine Hollerbach for a conversation about how libraries can cultivate a strong, inclusive workplace culture that empowers staff and strengthens community engagement.

In response to rising social isolation and rapid technological change, libraries must prioritize trust, adaptability, and collaboration. By fostering compassionate leadership, embracing innovation, and forming strategic partnerships, libraries can remain vital community hubs. 

The webinar presents actionable strategies to build trust internally and externally, support neurodiverse and LGBTQIA customers and staff, navigate workplace unions, and lead cultural transformation with patience and purpose.

Click the video below to access the recording, slides, and transcripts.

When you continue past the introduction to the webinar, you'll be prompted to log in. We require login to view the whole tutorial so we can provide certificates of completion for your records and for professional development credit. No purchase is required and you can create a Niche Academy account if you don't already have one. The certificate will be available for download when you have completed all sections of the tutorial.  

 

Enjoyed this webinar? Check out our upcoming webinars for more learning opportunities.