Efficiency isn’t just about numbers and charts. It’s also about people and their stories.
Join Joy M. Perrin, author of Efficiency by Design: Transforming Libraries and Archives through Process Management, for a one-hour webinar that brings process management concepts to life through real-world stories from libraries and archives. Each story highlights challenges, solutions, and outcomes that illustrate the practical steps any library or archive can take to streamline workflows, improve services, and reduce frustration.
Whether you’re new to process management or looking for fresh ideas to apply in your organization, this session will leave you with relatable examples, actionable strategies, and a clearer vision for designing efficiency into your work.
Click the video below to access the recording, slides, and transcripts.
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